| Helpful
hints to ensure a smooth transfer process:
Is
the administrative contact's email address correct?
Check the Administrative Contact's email address
for the domain you want to transfer to ensure
that the address is correct. A transfer confirmation
email will be sent to the Administrative Contact
from 2Host4Less once a transfer request has been
submitted. The Administrative Contact must confirm
the domain transfer via a link in the email.
HINT:
Check the Administrative Contact's email address
in WHOIS
If you need to update the email
address, either login to your current registrar's
account and update it online, or call their Customer
Service to help with this change. Once you update
the email address, it may take up to 48 hours
for the confirmation email to reach the Administrative
Contact.
Is the
domain locked?
Check your domain's status at your current Registrar.
Many registrars automatically "lock"
the domain to protect it against potential fraudulent
transfers. You must unlock the domain at your
current registrar before it can be transferred
to 2Host4Less. You should be able to view the
status of the lock setting in the account management
system of your current registrar.
HINT:
To unlock your domain, you may call Customer Service
at your current Registrar and ask them to unlock
your domain name or login to your current account
with them to turn off the lock feature on the
domain(s).
Once it is unlocked, just
have the Administrative Contact click the link
in the email message that they will receive to
authorize the transfer to 2Host4Less.
Other
reasons that a transfer is not successful:
The domain name was registered
less than 60 days ago.
HINT:
Wait until the domain name is registered for at
least 60 days before you transfer it. You can
check the date it was registered via WHOIS.
The domain name has been transferred
to another registrar within the last 60 days.
HINT:
Wait at least 60 days since the last domain transfer
to request a new transfer.
Has
the administrative contact responded to the confirmation
email?
To complete the transfer, the Administrative Contact
receives an email and they must click on the secure
link to authorize the transfer. The subject line
of the email will be: "Please Confirm Your
Domain Name Transfer".
Once they click on the link within
the email, a page will pop up titled "Transfer
Your Domain Name Registration". Just select
the Authorize and the Submit buttons and the transfer
is authorized. 2Host4Less will then notify the
losing registrar to transfer the domain name to
your 2Host4Less account.
If you have any questions
on transfers or need assistance, please fill in
an online support ticket or call our customer
services team if you have premier support in your
package plan.
Note:
Please ensure you have followed the above guidelines
as 2Host4Less will only execute one iteration
of the transfer process. Subsequent iterations
will be charged for if it can be shown that the
above guidelines have not been adhered to.
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